New! Direct to Patient IBDoc Delivery
Discover the future of healthcare at your doorstep with our all-new direct to patient kit delivery for the IBDoc calprotectin self-testing system.
New App Features
One of the new features of the software allows patients to edit their information on the IBDoc App. This will automatically update the information on the patient records on the IBDoc portal in the clinic. If you want to stop this automatic update, then please let us know and it can be blocked at a clinic level.
In addition, when setting up new clinical users you can switch off the automatic email notifications for results and overdue tests.
Patient Information Leaflet (eBook Style)
To encourage a patient’s engagement with IBDoc, our online Patient Information ebook is available in a generic format or can be customised to include your Logo and contact details.
Please contact us for more information or to request your bespoke leaflet.
NHS Gastroenterology Digital Playbooks
The NHS digital playbooks have been developed to support clinical teams to reimagine and redesign care pathways by showcasing tried and tested technologies to solve real-world problems.
Explore the Gastroenterology digital playbooks which include:
- Remote care and/or monitoring for patients
- Digital self-management to patients
IBDoc® Calprotectin Home Test – Information for Your Patients
IBDoc® Troubleshooting Guide for Clinics
Helpful Tips
- When creating a patient user, we recommend using the patient’s NHS number as their username.
- Ensure the telephone number is in an international format with no spaces in between, e.g., +447908….
- Consider having a generic username for viewing results when creating a clinical user.
- Use the QR code on the IBDoc box to check if the patient’s mobile device is compatible.
How to Collect a Quality Sample Using the IBDoc®
This video provides guidance on successfully collecting a sample using the CALEX device for patient self-testing and dealing with different consistencies of faecal sample.
IBDoc® Tutorial Videos for Healthcare Professionals
PLEASE NOTE – NEW VIDEOS COMING: The IBDoc App has recently had a software update, the videos below will be replaced with the new versions soon.
Clinical Registration
Follow this short video to learn how to create a new IBDoc® clinic. A clinic will allow you and your colleagues to use IBDoc® for your patients.
How to Create a Clinical User
Learn how to set-up a new account for a Clinical User. The new user will then be able to use the IBDoc® account to manage patients.
Manage the Clinic
Once the Clinic and Clinical Users accounts are created, learn how to make changes to the accounts by following this short tutorial.
How to Create a Patient
Watch this tutorial to learn the different possibilities when creating a patient account. Patient basic settings can be modified to better satisfy your needs.
Resetting a Password
If patients lose their password, follow this video to see how to easily reset their password.
How to Review Results
The main purpose of IBDoc® is to generate faecal calprotectin data for your patient. Learn the different ways of consulting those results with this video.